Spa FAQs

when should i arrive for my spa services?
arriving 15 minutes prior to the start time of your service is ideal. we’ll show you to the locker room where you can change into a robe and slippers and store your belongings. we suggest that you do not bring jewelry or valuables with you. rest for a few minutes in our relaxation room where you can enjoy our citrus infused water and fresh fruit, or start your “me time” with a destressing steam.

should i have any concerns if i have a medical condition, such as pregnancy, recent surgeries or allergies?
if you are experiencing any medical conditions, please inform the reservations specialist or the service provider, so that we can offer you the proper services.

do i have to fully disrobe for all spa treatments?
most clients feel comfortable disrobed for spa treatments. we provide terry cloth robes and ample coverage for draping your body during facials, massage therapy, wraps and other treatments. it is most important that you relax and destress in a way that is best for you.

how long does hair need to be if i am coming in for a waxing service?
for best results, hair growth should be between 1/8 and 1/4 inch.

if you have a question, feel free to email us at and we’ll be happy to respond. please include your preference for an email or a phone reply, and your phone number if you prefer to be called.